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Optical Store Manager-Burlington MA

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For Eyes Optical Company, Inc.

Optical Store Manager-Burlington MA

Nice to see you!

For Eyes was founded in 1972 in Philadelphia, PA on the foundation that an optical store should have a friendly, open environment with fair pricing and high-quality standards. Throughout the years, For Eyes has grown to 116 stores across the United States. In December of 2015 For Eyes became a part of GrandVision, the global leader in optical retail. We leverage this global knowledge in eye care, technology & products to provide the highest level of service in each of our stores.

For Eyes diverse team consists of more than 860 dedicated associates across the United States whose number one daily mission is to exceed our customers’ expectations. Our highly-qualified associates are passionate about customer satisfaction. We are proud to offer every For Eyes customer a perfect blend of expert eye care and affordable fashion.

Our Optical Store Managers have an important role to play in creating the perfect customer experience. You will have the ultimate customer care role, combining optical, fashion and service expertise.

Our prime candidate will be responsible for overseeing all store functions to include recruiting top talent, training associates, sales, ordering supplies and keep track of inventory. Maintaining a positive relationship with our doctors. Must be comfortable and confident with adjustment, repair and dispense of patient eyewear.

The prime candidate will be able to:

  • Supervise and control the operations of the store in compliance with all company security, personnel and optical policies and procedures. Manage in-store marketing; maintain proper inventory levels and merchandise displays, complete required reports. Properly complete all reports and projects on a timely basis.
  • Ensure all employees meet customer satisfaction goals; effectively resolve customer concerns and complaints.
  • Ensure store meets assigned sales, payroll, accounts receivables, re-do’s, cost of goods, P&L objectives.
  • Personally assist customers by giving prompt, courteous and professional service; assist customers in frame and lens selection, accurately complete all required paperwork, accurately measure and order customer spectacles.
  • Dispense optical eyewear in accordance with professional standards and in compliance with Federal, state and local regulations.
  • Coach and train Associates in technical dispensing techniques, sales, customer service and bookkeeping functions. Continuously develop co-workers’ optical knowledge and skills.
  • Perform repairs, adjustments and deliveries of eyewear as needed; verify accuracy of completed eyewear.
  • Achieve established sales and customer service goals and objectives.
  • Provide customers with correct sales, promotion, discounts.
  • Correctly enter sales in to the computer.
  • Assist with inventory control.

Minimum Requirements for the positions is:

  • High school diploma or equivalent
  • ABO & NCLE preferred.
  • Personally assist customers by giving prompt, courteous and professional service; assist customers in frame and lens selection, accurately complete all required paperwork, accurately measure and order customer spectacles.
  • Knowledge of basic mathematics and algebra
  • Work flexible hours including nights and weekends
  • Should have a minimum of one year retail sales and/or customer service work experience
  • Possess excellent oral and written communication skills
  • Math and algebra ability to accurately calculate and understand optical math, sales, and insurance payments.
  • Assist with daily housekeeping.
  • Able to work flexible schedule, including evenings and weekends
  • Occasional travel and work in different store locations in District
  • Valid Driver’s License and good driving record for locations where staff drive to bank to make deposits.

For Eyes provides Medical/Dental/Vision Benefits to our full time employees. We also provide Vacation/Sick time, 401k, incentives and bonus opportunities.

we realize you are one in a million!

that’s what imatters does- matching the coolest, brightest and those most interested in growing their careers with us! as eyecare professionals- imatters places 99% of our talent!

we only offer you the best opportunities, confidentially. to apply for our career – send your resume to heather@imatters.net your success matters.

fax 866.461.4097, chat: 866.412.4115 x 707 and see this and other careers at www.imatters.net

imatters assists employers in staffing key talent, while helping individuals with career transition and growth opportunities.

imatters staff has extensive experience in the eyecare industry, with a proven track record of recruiting and placing highly talented professionals with cutting-edge practices and corporations. Learn more about us at www.imatters.net

join imatters on social media! facebook.com/imatters.eyes and https://www.linkedin.com/company/imatters. Its imatters- leading the way with successful staffing in the eyecare industry

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