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  1. fantastic career opportunity for optical lab liaison/technical service manager. let's take your knowledge of lab, surfacing, and finishing and combine with your ability to motivate our team of sales people as well as our customer base. this is a keystone position for your professional development and our continued growth! as our technical service manager your day will include: -overseeing and fielding product issues/inquiries and providing expertise in the diagnosis and resolution of those issues/inquiries. providing technical support to customers and supports internal teams including sales, marketing, R&D and manufacturing. -managing a team of 4+ professionals, interfacing with quality team and overseeing an ophthalmic processing lab. · Lead Technical Service Team and ensure all product-related issues are tracked, analyzed and resolved. - Provide direct technical assistance to customers via the phone and onsite visits. -Build and maintain relationships with key technical influences within the ophthalmic community. This includes attending and participating in VCA and other industry events. - Create and maintain a library of technical service tips and best practices. Contribute to the content on white papers and other marketing collateral. Its a big career opportunity that will leave you satisfied in your personal and professional environment. join us with past experience in optical lens wholesale experience, a record of training, with successful implementation of your programs into the wholesale and consumer level. we have a generous package of base and bonus, travel expenses, continuing education, and entrance to the most elite business minds in our industry. we have the platform you bring the success. all inquires are completely confidential, and relocation assistance is available We realize you are one in a million! 2015 goals can be accomplished through career moves - we understand that and offer you the opportunity to learn more through confidential conversations. to apply for our career – send your resume to charisse@imatters.net. fax 866.461.4097, chat: 866.412.4115 and see this and other careers at www.imatters.net Welcome to imatters, recruitment specialists in the fields of Ophthalmology/Optometry and Eye care Technology. imatters assists employers in staffing key talent, while helping individuals with career transition and growth opportunities. imatters staff has extensive experience in the eye care industry, with a proven track record of recruiting and placing highly talented professionals with cutting-edge practices and corporations. Learn more about us at www.imatters.net, join imatters on our facebook page: imatters.eyes and linkedin: imatters – leading the way with successful staffing in the eye care industry.